Persons who board Surfers Paradise River Cruises vessel confirm their acceptance of Surfers Paradise River Cruises terms and conditions.
Cruise may be rescheduled at operators discretion due to numbers or weather conditions (reschedule or refund)
Itinery, menu & prices subject to change.
All times are approximate.
Tour guides / Carers can be approved by a Surfers Paradise River Cruise front office staff only, no online bookings are accepted for tour guides or carers.
Surfers Paradise River Cruises reserves the right to refuse entry to any passenger.
Surfers Paradise River Cruises is fully licensed & does not allow BYO alcohol, soft drinks or food
(unless approved prior to cruise by management). Surfers Paradise River Cruises practices responsible service
Of alcohol at all times.
Surfers Paradise River Cruises advises patrons to wear flat shoes as being on a boat there is constant movement.
Surfers Paradise River Cruises takes no responsibility for harm or damage caused by patrons choosing to ignore
this warning. Hat & sunscreen are also advisable for day cruises.
Passengers holding bookings must check in and be ready to board the vessel 15 minutes prior to
schedule departure time. Surfers Paradise River Cruisesreserves the right to reassign seats if passengers do not arrive
by this time. No refund will be given.
As the activity is on the water the passenger recognises that they are risks associated with the activity.
The passenger agrees and acknowledges that the proprietor/skipper shall not be liable for any Injury loss or
damage suffered by the passenger or by any other person arising from or in connection with the passengers
participation in the activity, whether such injury, loss or damage was caused directly or indirectly by the
negligence of the proprietor/skipper or otherwise or by the proprietors, servants or agents.
The passenger hereby releases the proprietor/skipper from all such claims and indemnities the proprietor/skipper
against all claims made by or on behalf of any other person.
Passengers board and ride Surfers Paradise River Cruises, at their own risk in no circumstance will Bluewater Cruises, its
officers, employees, servants or agents be held responsible for any accidents, injury, loss or damage to personal
property whilst embarking, traveling or disembarking from the vessel.
The passenger agrees to comply and obey with all rules and directions made or given by the proprietor/skipper
in connection with the cruise. If a passenger fails to comply with the proprietor/skipper rules and or directions,
the passenger will not be permitted to ride or to continue to ride and no refund will be given.
Surfers Paradise River Cruises reserves the right to pursue legal claims against any passenger who is a hazard or causes
a hazard that affects the safety and legal operation of the vessel.
Refund Policy: No refunds within 24 hours of departure unless the Operator cancels the activity due to waterway,
or weather conditions, insufficient reservations and any other unforeseen event or circumstances.
Otherwise, refunds are granted solely at the discretion of the Agent according to the Operator’s cancellation policy.
Where there is a ‘no show’ without prior notification or cancellation in required time are not eligible for a refund.
Refunds may only be obtained from the Booking Agent. Note no transaction fee is refundable.